Hilden et al 2017a - Revision history

Scipediacontent at 18:36, 28 January 2021

2021-01-28T18:36:14Z

Scipediacontent at 12:26, 21 January 2021

2021-01-21T12:26:55Z

Scipediacontent: Scipediacontent moved page Draft Content 586113840 to Hilden et al 2017a

2020-10-14T14:11:04Z

Scipediacontent moved page Draft Content 586113840 to Hilden et al 2017a

Scipediacontent: Created page with " == Abstract == Part 5: Co-design Studies; International audience; To enhance the desirability of public transportation, it is important to design for positive travel experie..."

2020-10-14T14:11:01Z

Created page with " == Abstract == Part 5: Co-design Studies; International audience; To enhance the desirability of public transportation, it is important to design for positive travel experie..."

New page

== Abstract ==

Part 5: Co-design Studies; International audience; To enhance the desirability of public transportation, it is important to design for positive travel experience. The context of bus transportation has broad potential for utilization of novel, supplementary digital services beyond travel information. The aim of our research was to study bus passengers needs and expectations for future digital services and to develop initial service concept ideas through co-design. To this end, three Idea generating workshops with 24 participants were arranged. Our findings reveal six service themes that can be used as a basis of designing future digital traveling services: (1) Information at a glance while traveling, (2) Entertainment and entertaining activities, (3) Services that support social interaction, (4) Multiple channels to provide travel information, (5) Extra services for better travel experience, and (6) Services that people already expect to have. The themes are discussed and further elaborated in this paper.

Document type: Part of book or chapter of book

== Full document ==
<pdf>Media:Draft_Content_586113840-beopen952-8640-document.pdf</pdf>

== Original document ==

The different versions of the original document can be found in:

* [https://hal.inria.fr/hal-01676155/file/421756_1_En_20_Chapter.pdf https://hal.inria.fr/hal-01676155/file/421756_1_En_20_Chapter.pdf] under the license cc-by

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 == Abstract ==
-Part 5: Co-design Studies; International audience; To enhance the desirability of public transportation, it is important to design for positive travel experience. The context of bus transportation has broad potential for utilization of novel, supplementary digital services beyond travel information. The aim of our research was to study bus passengersâ needs and expectations for future digital services and to develop initial service concept ideas through co-design. To this end, three Idea generating workshops with 24 participants were arranged. Our findings reveal six service themes that can be used as a basis of designing future digital traveling services: (1) Information at a glance while traveling, (2) Entertainment and entertaining activities, (3) Services that support social interaction, (4) Multiple channels to provide travel information, (5) Extra services for better travel experience, and (6) Services that people already expect to have. The themes are discussed and further elaborated in this paper.
+Part 5: Co-design Studies; International audience; To enhance the desirability of public transportation, it is important to design for positive travel experience. The context of bus transportation has broad potential for utilization of novel, supplementary digital services beyond travel information. The aim of our research was to study bus passengers’ needs and expectations for future digital services and to develop initial service concept ideas through co-design. To this end, three Idea generating workshops with 24 participants were arranged. Our findings reveal six service themes that can be used as a basis of designing future digital traveling services: (1) Information at a glance while traveling, (2) Entertainment and entertaining activities, (3) Services that support social interaction, (4) Multiple channels to provide travel information, (5) Extra services for better travel experience, and (6) Services that people already expect to have. The themes are discussed and further elaborated in this paper.
 Document type: Part of book or chapter of book
 == Full document ==
-<pdf>Media:Hilden_et_al_2017a-beopen179-1148-document.pdf</pdf>
+<pdf>Media:Hilden_et_al_2017a-beopen785-5792-document.pdf</pdf>

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